Division 5

Our Water, Your Trust: 2024 Annual Water Quality Report Now Available

At Beaumont-Cherry Valley Water District, your health and safety remain our top priorities. We’re proud to announce the release of our 2024 Annual Consumer Confidence Report, which details the quality of the water we provide to more than 22,000 service connections across our 28-square-mile district.

This year’s report confirms that BCVWD’s water met or exceeded all state and federal drinking water standards during the most recent sampling period. Through hundreds of tests conducted throughout the year, we’ve continued to uphold the highest standards of water safety, stewardship, and service.

“Our community deserves to know exactly what’s in their water and how it’s managed,” said Board President Daniel Slawson. “We take this responsibility seriously, and this report demonstrates the integrity and transparency of our water quality practices.”

Some highlights from this year’s report include:
✅ Successful recharge efforts in partnership with the San Gorgonio Pass Water Agency
✅ Expansion of our Noble Creek Recharge Facility Phases I & II
✅ Replacement of aging water pipelines to reduce system loss
✅ Continued water sampling for safety and regulatory compliance
✅ Smart meter updates and system modernization planning

Board Member John Covington added: “Every test, upgrade, and improvement reflects our commitment and moral duty to deliver clean and safe water that our community can count on. This report is a reflection of the work BCVWD’s staff does year-round to protect both public health and our local water future.”

We invite you to review the full report and learn more about how BCVWD is investing in your water future.

📄 Read the full 2024 Consumer Confidence Report:
🔗 bcvwd.gov/documents/plans-studies-reports

Thank you for trusting us with your water needs—and for being part of a community that values clean, safe, and sustainable water. #WaterQuality #Transparency #Community #BCVWD #CleanWaterMatters #AnnualReport2024 #WaterWithIntegrity

Here’s your chance to #participate! We welcome feedback from the community during our Board of Directors meetings. Join us in person or online tonight at 6:00 p.m. Visit https://bcvwd.gov/documents/2025-board-meeting-agendas for the agenda. #BCVWD

Online via Zoom –

https://us02web.zoom.us/j/84318559070?pwd=SXIzMFZCMGh0YTFIL2tnUGlpU3h0UT09

Telephone, please dial: (669) 900-9128

Enter Meeting ID: 843 1855 9070

Enter Passcode: 113552

For public comment, use the “Raise Hand” feature on the video call when prompted. If dialing in, please dial *9 to “Raise Hand” when prompted. #BCVWD

Water quality is a top priority at BCVWD. We regularly sample and test our water for safety, all year long. The results are published annually in our Water Quality Report. Find the 2024 report below.

2024 Annual Water Quality Report

Previous Annual Water Quality Reports: https://bcvwd.gov/documents/plans-studies-reports/

At BCVWD, we’re doing more than keeping the water flowing today — we’re preparing for tomorrow. Capital Improvement Projects (CIPs) are long-term investments in the pipelines, wells, tanks, and pump stations that deliver water to your home and business.

Instead of waiting for things to break, we plan ahead — replacing aging infrastructure, increasing capacity for future growth, and improving reliability system-wide.

With a growing community and over 22,000 customers to serve, these projects help us stay ahead of the curve and ensure clean, safe water for generations to come.

“These projects are about responsibility — making sure our system is resilient, efficient, and ready for whatever the future bring” stated BCVWD Board Director David Hoffman. “Our goal is to protect the investment our community has made in this essential service.”

We’ll be sharing updates soon on some of the exciting infrastructure work underway. In the meantime, you can always learn more at 👉 https://bcvwd.gov

#BCVWD #WaterInfrastructure #CIP #SmartInvestments #WaterFuture #PublicWorks #CapitalImprovements

Beaumont-Cherry Valley Water District makes it easier than ever to pay your bill—with secure, flexible choices that fit your lifestyle, including 24/7 options!

Here’s how you can pay:

Online — Use our Paymentus portal to pay with:
✔️ PayPal, Venmo, GooglePay, ApplePay
✔️ Credit/debit cards or bank accounts
✔️ AutoPay + eBilling
🔗 bcvwd.gov/onlinebillpay

By Phone — Call anytime for our automated payment system: (951) 845-9581 Option #3

ACH or Bank Bill Pay — Set up payments directly through your bank or pre-authorized checking with BCVWD

Drop Box — Pay by check or money order at our secure drop box (no cash please)

In Office — Visit us to pay with cash, check, or money order

No matter how you prefer to pay, we’ve got you covered.

Have questions? Our Customer Service Team is ready to help:

📞 (951) 845-9581

#BCVWD #WaterBillPayments #EasyToPay #24x7Payments #CustomerSupport #BeaumontWater

Today, we proudly recognize the 250th Anniversary of the United States Army. Since 1775, the U.S. Army has stood strong in defense of our nation and its values.

To all who have served and continue to serve — thank you for your courage, dedication, and sacrifice.

#Army250 #USAArmy #BCVWD #Gratitude #MilitaryAppreciation #June14

Ever wondered how your water bill is calculated? Let’s walk you through it.

At Beaumont-Cherry Valley Water District (BCVWD), we’re committed to delivering water that’s not only safe and reliable — but also billed fairly and transparently. That’s why we recently presented a detailed overview to our Board of Directors, breaking down how the billing process works and how we’re addressing customer concerns.

Here’s what you should know:

🔹 We use two types of meters:

• AMI meters automatically send readings to our office around the 1st of the month — no need for a visit.
• AMR meters are still in use in some areas and require a drive-by or manual read by our field team.

🔹 What happens if a meter can’t be read?
If the meter is behind a locked gate or otherwise unreadable, we estimate usage based on your historical consumption — and always document how and why.

🔹 We bill most customers every two months, capturing about 60 days of water use. This helps ensure fairness and consistency for all customers, even as we continue upgrading meters across the District.

🔹 Billing accuracy is a top priority.
We carefully review meter reads before generating bills, looking for leaks, stuck meters, or anything unusual. If something seems off, our team investigates and follows up.

🔹 One customer’s question led to stronger communication.
When a resident reached out about the timing of their meter read, we used it as an opportunity to explain our process and share our plans for even more transparency going forward — including more digital tools for customer access.

“When customers reach out with questions, it’s an opportunity to do better” stated BCVWD Board Vice President, Lona Williams.  “We want everyone to understand how their bill is calculated and know we’re committed to fairness and accuracy in every step of the process.”

Still have questions?Give us a call at (951) 845-9581. Our Customer Service Team is always happy to help!

Here’s your chance to #participate! We welcome feedback from the community during our Board of Directors meetings. Join us in person or online tonight at 6:00 p.m. Visit https://bcvwd.gov/documents/2025-board-meeting-agendas for the agenda. #BCVWD

Online via Zoom –

https://us02web.zoom.us/j/84318559070?pwd=SXIzMFZCMGh0YTFIL2tnUGlpU3h0UT09

Telephone, please dial: (669) 900-9128

Enter Meeting ID: 843 1855 9070

Enter Passcode: 113552

For public comment, use the “Raise Hand” feature on the video call when prompted. If dialing in, please dial *9 to “Raise Hand” when prompted. #BCVWD

As part of a previously approved rate adjustment, you may notice changes on your upcoming water bill. The new rates took effect May 1, 2025, and help ensure we can continue providing safe, reliable water service to over 22,000 customers.

Why the increase?
✅ Rising costs in insurance, electricity, and general operations—including adjustments to keep staff wages at market median
✅ Needed funding for Capital Improvement Projects to upgrade and replace aging infrastructure like pipelines, wells, and pumping stations

With about 46 employees serving our entire community, every dollar is invested thoughtfully to support long-term sustainability.

Thank you for your understanding and continued partnership in maintaining our water system.

💻 Learn more at: https://bcvwd.gov/water-rate-study/ #BCVWD #WaterRates #InfrastructureMatters #CommunityUpdate

Summer Is Here—And So Is Higher Water Use! 💧🌞

As temperatures rise, it’s natural to want to keep your landscape looking green and healthy. But did you know that increasing your sprinkler time or watering more frequently can double your water bill?

Seasonal changes, especially the transition into summer, have a huge impact on your water usage, with outdoor irrigation being the biggest contributor.

👉 A few extra minutes per sprinkler zone, or an extra watering day each week, adds up quickly!
👉 Watering during cooler hours and using mulch can help reduce evaporation and keep your yard thriving with less water.
👉 Check your irrigation timer and adjust it for the season—your lawn might not need as much as you think!

A small change today can prevent surprise charges on your next bill. For tips on efficient watering, visit https://bcvwd.gov/water-conservation-tips/

#BCVWD #SmartWaterUse #SummerWaterTips #ConservationMatters #LandscapeSmart