Backflow FAQs

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Backflow is possible in two situations, backsiphonage and backpressure. Backsiphonage occurs when there is a sudden reduction in the water pressure in the distribution system, such as during firefighting or when a water main breaks, water flow can be reversed. This can create a suction effect drawing the non potable substance into the potable water system. Backpressure is created when pressure in the non-potable system, such as in a re-circulation system containing soap, acid or antifreeze, exceeds that in the potable system pressure. This can force the potable water to reverse in direction of flow through the cross connection. Non-potable substance can then enter the potable water system.

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Water distribution systems are designed to keep the water flowing from the distribution system to our customer. However, when hydraulic conditions within the system deviate from the “normal” conditions, water flow can be reversed. When this backflow happens, contaminated water can enter the distribution system.

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Cross connection control is a program designed to ensure safeguards are in place to protect our water supply. Through education and cooperation among the public and water providers, we can continue to provide high quality drinking water.

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A cross connection is a permanent or temporary connection between potable drinking water and anything that can pollute or contaminate the water supply.