Division 5

At Beaumont-Cherry Valley Water District, our more than 22,000 customers are at the heart of everything we do. You’re not just service accounts, you’re our neighbors, partners, and community.

If you’ve had a great experience with our team, we’d love to hear from you! Your feedback not only inspires us but also helps others know what to expect when they connect with BCVWD.

Share your experience: https://g.page/r/CXLYJztLJ-O8EBM/review

Thank you for helping us continue to improve and deliver water with heart every day.

#BCVWD #CustomerCare #WaterWithHeart #CommunitySupport #ThankYou

Here’s your chance to #participate! We welcome feedback from the community during our Board of Directors meetings. Join us in person or online tonight at 6:00 p.m. Visit https://bcvwd.gov/documents/2025-board-meeting-agendas for the agenda. #BCVWD

Online via Zoom –

https://us02web.zoom.us/j/84318559070?pwd=SXIzMFZCMGh0YTFIL2tnUGlpU3h0UT09

Telephone, please dial: (669) 900-9128

Enter Meeting ID: 843 1855 9070

Enter Passcode: 113552

For public comment, use the “Raise Hand” feature on the video call when prompted. If dialing in, please dial *9 to “Raise Hand” when prompted. #BCVWD

Supporting Regional Projects That Benefit Our Community

BCVWD is proud to support our regional partners at the San Gorgonio Pass Water Agency (SGPWA) on the groundbreaking of the County Line Road Recharge Basin and Turnout Project. Our General Manager and Director of Engineering attended the event to show our appreciation for collaborative efforts that strengthen long-term water reliability for our region.

Projects like this, led jointly by SGPWA, San Bernardino Valley Municipal Water District (SBVMWD), and South Mesa Water Company (SMWC), help enhance groundwater replenishment, increase local supply flexibility, and support the future water needs of Beaumont, Cherry Valley, and neighboring communities.

Regional collaboration benefits all of us, and we are grateful for the shared commitment to building a more resilient water future.

To learn more about the project, visit sgpwa.com.

#BCVWD #SGPWA #SBVMWD #SMWC

While utilities around the world work to reduce water loss caused by aging infrastructure and system leaks, everyday household leaks can also waste a surprising amount of water, especially during the cooler months, when irrigation systems go dormant and slow drips are easier to overlook.

A few simple seasonal check-ups can help prevent unnecessary water loss at home:

1. Check faucets, fixtures, and under-sink plumbing for slow drips
2. Test toilets for silent leaks (a common, often unnoticed source of waste)
3. Inspect irrigation valves and outdoor spigots before freezing weather
4. Watch for damp areas in your yard that could indicate a line leak

Every leak fixed, big or small, protects our water supply, supports long-term reliability, and saves money. Learn more about using water wisely at https://bcvwd.gov

#BCVWD #BeWaterWise #WaterConservation #LeakDetection

Groundwater 101: What It Is & Why It Matters Here at Home

Groundwater is the fresh water stored beneath the ground in soil and rock formations called aquifers. In Beaumont and Cherry Valley, much of our drinking water comes from the Beaumont Groundwater Basin, a vital underground resource that helps keep water flowing to our homes, schools, and businesses year-round.

Groundwater is especially important for our community because it helps us:

• Provide a reliable local water supply
• Reduce dependence on imported water
• Stay resilient during drought and dry years
• Support long-term affordability
• Protect our water future for generations to come

By using groundwater wisely and supporting local recharge and conservation efforts, we help protect one of our region’s most valuable natural resources.

Learn more at https://bcvwd.gov and https://beaumontbasinwatermaster.org/ .#BCVWD #Groundwater101 #BeaumontBasin #WaterEducation #BeWaterWise #LocalWater #WaterSustainability

We’re excited to share that our new AI-powered helper, Aqualina, is now live on our website at https://bcvwd.gov. Aqualina is here to make it easier and faster for you to get answers about your water service, anytime, day or night.

We know that new technology can feel a little intimidating at first. That’s why we want to assure our community that Aqualina is not here to replace our Customer Service Team. Our staff remain at the heart of what we do, Aqualina simply helps answer quick questions so our team can focus on the more complex needs where their expertise matters most.

Aqualina can help with things like:

• Billing and payment questions
• Service information
• Conservation tips
• Forms and links
• And much more

“Innovations like Aqualina help us improve efficiency and customer experience, but they also highlight the importance of our dedicated employees,” stated BCVWD Board Member David Hoffman. “This virtual assistant is designed to support the great work our staff already does, giving them more time for the challenging tasks while offering residents a convenient way to find quick answers day or night. It’s a win for both the community and our team.”

We’re proud to bring helpful, modern tools to our community, without losing the personal service you rely on. Give Aqualina a try at https://bcvwd.gov and let us know what you think!

#BCVWD #Aqualina #CustomerService #WaterDistrict #InnovationWithHeart

Visit our Fun Zone at https://bcvwd.gov and enjoy:

Online Coloring Pages
Word Puzzles
Water-Themed Match Game

It’s a great way for kids (and adults!) to explore how water works while having fun.

When you finish a coloring page or puzzle, share your masterpiece with us using #BCVWD or #BCVWDFunZone. We would love to see your creations!

Let’s celebrate curiosity, creativity, and the value of water together.

#BCVWD #BCVWDFunZone #WaterEducation #CommunityEngagement #LearnWithBCVWD