Tag: BCVWD

April 12, 2021 in Division 4 Latest News

BCVWD strives for excellent customer service

We want to hear from you! BCVWD strives for excellent customer service. Tell us how we’re doing by taking our online Customer Satisfaction Survey at bcvwd.org/customer-satisfaction-survey. #CustomerFeedback #BCVWD

“Providing an exceptional customer service experience matters to us,” said Director John Covington, on behalf of the Board of Directors. “We value your comments and suggestions, and we welcome your feedback. The District is committed to serving our customers in a friendly and professional manner.”

April 8, 2021 in Division 1

Save water by freshening up the mulch in your garden

Save water by freshening up the mulch in your garden this spring! Natural mulch reduces moisture loss in soil, reduces weed growth, and puts the finishing touch on a California-friendly garden.

On behalf of the Water District, Board Secretary Andy Ramirez reminds customers that “Though outdoor watering makes up the majority of a home’s water use, by using California native plants and conservation, this will help you save money on your next water bill”. #ConservationTips #BCVWD

November 12, 2020 in Division 1 Latest News

BCVWD is dedicated to growing our region’s water supply

BCVWD is dedicated to growing our region’s water supply. California’s reservoir project provides an opportunity to address water insecurity issues and plan ahead for times of drought. Learn more about the Sites Reservoir Project Agreement and our participation from the article in the Record Gazette.

https://www.recordgazette.net/news/san-gorgonio-water-agency-and-beaumont-cherry-valley-water-district-to-participate-in-state-s/article_1d544e4e-1a18-11eb-b60c-53e3e06fc3cb.html

“At BCVWD, we are committed to planning ahead to meet the future water needs of our customers, including likely drought situations,” said Board Director Andy Ramirez, on behalf of the Board of Directors. “Participating in the state’s reservoir project allows us to work together with partners from across California to tackle statewide water supply concerns, while also growing our local water resources.”

July 6, 2020 in Division 3 Latest News

New step-by-step guide walks customers through “How to Read Your Bill”

BCVWD knows that sometimes navigating your bill can be confusing. Customers can find a step-by-step guide on “How to Read Your Bill” by clicking the link below.

“Transparency and accountability are at the heart of BCVWD’s operations,” said Treasurer Daniel Slawson, on behalf of the Board of Directors. “We hope this detailed information will help our customers understand their bill, as well as how money is used to provide water services.” CLICK HERE FOR LINK TO PDF

May 11, 2020 in Division 4 Latest News

Public Service Recognition Week

Last week was Public Service Recognition Week! From fixing our streets and protecting our communities to providing safe, reliable water and delivering the mail, thank you to all public service employees – many of whom are on the frontlines of the coronavirus pandemic.

“Public employees are essential to thriving communities, and their commitment to service is evident now more than ever,” said President John Covington. “The BCVWD Board of Directors thanks all those who work to serve our community, including our own District employees.”

April 17, 2020 in Division 3 Latest News

Safe, reliable water

Did you know? BCVWD ensures the system, including pipes and pumps, that delivers your water is maintained so it can keep doing its job – providing water to your tap! The District serves its customers from 24 wells and 15 reservoirs through a multitude of pipelines located within 11 pressure zones.

“Our staff works tirelessly to maintain the many pieces of the system that bring water to your home,” said Treasurer Daniel Slawson, on behalf of the Board of Directors. “It’s part of what allows you to have water at your tap every time you need it.”