Pre-Authorized Payment (PAP) – A Free Option Offered Directly by BCVWD
We want to help clear up some confusion about automatic payment options.
BCVWD offers a Pre-Authorized Payment (PAP) program that is:
- Processed directly through the District
- Available for checking accounts only
- Deducted in full on your bill’s due date
- FREE – no processing fees
With PAP, your full balance is automatically withdrawn from your checking account on the due date each billing cycle.
This is different from AutoPay, which is an option available through our online payment vendor, Paymentus.
Paymentus AutoPay:
- Can use a credit card, debit card, or bank account
- Is set up online
- Is fully managed by the customer, BCVWD staff has no access to this information
- Includes a processing fee for each transaction
Both options allow automatic payments, the choice depends on what works best for you. However, customers should enroll in only one program to avoid duplicate payments.
If you prefer a no-fee option using your checking account, BCVWD’s Pre-Authorized Payment program may be the right fit.
If you have questions about which option you’re currently enrolled in, our Customer Service team is happy to help at (951) 845-9581. #BCVWD #CustomerCare #WaterBill #PaymentOptions