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Dispelling Bottled Water Myths: Why Tap Water Deserves More Trust

Based on the AWWA Opflow article “Dispelling Bottled Water Myths.” DOI link: https://doi.org/10.1002/opfl.70009

Bottled water has become a normal part of daily life for many people. Sales have grown every year, and more than 16 billion gallons were consumed in 2024. A lot of this growth comes from the belief that bottled water is cleaner or safer than tap water.

The truth is that drinking water in the United States is heavily regulated and monitored. Public water systems must meet strict rules, report results, and test water regularly. These standards make tap water one of the safest and most reliable resources in the country.

Tap water is regulated at every step

The U.S. Environmental Protection Agency sets drinking water rules for public water systems. These rules cover 94 contaminants, including metals, chemicals, and pathogens. Utilities must follow treatment requirements, sampling schedules, and public reporting standards.

The EPA also has secondary standards to help with taste, smell, and color. These are not health-based, but they help utilities provide pleasant water for customers.

These regulations are updated as new information becomes available. Recent changes include new limits for PFAS and stronger monitoring requirements. The rules for tap water are more detailed and wide-ranging than those for bottled water.

Bottled water is not held to the same standards

Bottled water is regulated by the U.S. Food and Drug Administration, not the EPA. FDA rules are different and in some cases less strict. Bottled water companies do not have to test as frequently or report results to the public the same way utilities do.

Research has shown that bottled water can contain contaminants such as uranium, arsenic, and radiological materials. In one study of 30 bottled water samples, more than half contained uranium and more than two-thirds contained arsenic. Some samples exceeded health-based limits.

There have also been several safety cases involving bottled water brands. In one example, a brand contained hydrazine, a chemical linked to liver and kidney problems. Another brand was connected to more than 20 cases of nonviral hepatitis. These incidents show that bottled water is not automatically safer than what comes from the tap.

Bottled water costs much more than tap water

EPA data shows the average cost of tap water is about 0.6 cents per gallon. Bottled water commonly costs one to three dollars per gallon. In many cases the price difference can be as high as 1,000 times.

Customers often pay for packaging, transportation, and branding, not for better water quality. Meanwhile, public water systems must keep rates affordable while maintaining treatment plants, pipelines, and monitoring programs.

Bottled water has a real environmental impact

Plastic bottle waste is a serious environmental problem. The photo in the Opflow article shows bottles scattered across a shoreline, which is a familiar scene in many places. Choosing tap water helps reduce plastic, lowers energy use, and cuts down on emissions from transportation and manufacturing.

Using a reusable bottle instead of single-use plastic can make a noticeable difference, especially over time.

Why tap water is reliable

Public water systems operate under layers of protection. These include:

  • continuous water quality testing
  • trained and certified operators
  • routine sampling throughout the system
  • required public reports
  • oversight from state and federal regulators

Utilities are required to notify customers if there is a problem, explain what happened, and describe what is being done to fix it. This level of transparency is one of the strengths of the public water system.

The bottom line

Bottled water can be convenient, but it is not always safer, cleaner, or better than tap water. In many cases it is less regulated, more expensive, and harder on the environment.

Tap water is safe, affordable, and reliable. It is tested every day and held to some of the highest drinking water standards in the world. By choosing tap water, customers support their community, protect the environment, and save money at the same time.

To read the full AWWA Opflow article, visit: https://doi.org/10.1002/opfl.70009

Regular Board Meeting Today 11/20/2025

Here’s your chance to #participate! We welcome feedback from the community during our Board of Directors meetings. Join us in person or online tonight at 6:00 p.m. Visit https://bcvwd.gov/documents/2025-board-meeting-agendas for the agenda. #BCVWD

Online via Zoom –

https://us02web.zoom.us/j/84318559070?pwd=SXIzMFZCMGh0YTFIL2tnUGlpU3h0UT09

Telephone, please dial: (669) 900-9128

Enter Meeting ID: 843 1855 9070

Enter Passcode: 113552

For public comment, use the “Raise Hand” feature on the video call when prompted. If dialing in, please dial *9 to “Raise Hand” when prompted. #BCVWD

Meet Aqualina, Your 24/7 Virtual Water District Assistant

Beaumont-Cherry Valley Water District (BCVWD) is happy to introduce you to Aqualina, a virtual assistant created to help customers find information about the District anytime, day or night. Aqualina is designed to make it easier for the community to access helpful resources, locate documents, and get quick answers to common questions about water service and District operations.

How Aqualina Can Assist You
• Guide visitors through the BCVWD website
• Helps locate forms, documents, and District policies
• Provides information about water conservation and current restrictions
• Shares contact details and office hours
• Answers general questions about BCVWD services and programs

Trained by BCVWD Staff
Aqualina is maintained and updated daily by BCVWD staff to ensure that information shared is accurate and consistent with publicly available District resources. Aqualina does not have access to customer account information and does not provide any private or confidential data.

Available at All Times
Aqualina is available 24 hours a day, seven days a week, all year long. The virtual assistant is here to help after hours, on weekends, and on holidays when the District office is closed. Aqualina does not replace BCVWD staff or customer service representatives. During regular business hours, customers are encouraged to call or visit the District office to speak directly with a Customer Service Representative.

Commitment to Service
BCVWD is committed to providing excellent customer service and improving access to information. Aqualina is part of this ongoing effort to make it easier for residents and businesses to stay informed and connected with the District.

AI Disclaimer
BCVWD strives to ensure that the information provided by Aqualina is accurate and up to date. Because Aqualina uses artificial intelligence to generate responses, there may be times when a response needs to be refined or corrected. If you notice an error or inaccuracy, please contact the District at info@bcvwd.gov so that it can be reviewed and corrected promptly.

Aqualina is trained only on publicly available information. No customer data or personal account information is used in the training or operation of the system. There is no risk of customer data exposure or breach through Aqualina.

Need a little extra time to pay your water bill? We can help!

If you’re having difficulty making a payment, Beaumont-Cherry Valley Water District offers payment plans to help ease the burden. A payment plan allows you to extend your current balance and pay it over time, just remember, you’ll need to stay current on your new bills while the plan is active.

To request a plan:

  1. Visit https://bcvwd.gov
  2. Click on Customer Service
  3. Under Important Documents, select Self-Certification/Payment Plan Request

You can submit your completed form by:

  • Emailing it to info@bcvwd.org, or
  • Bringing it to our office in person.

Prefer to talk it through? Call us, we’re here to help.

“Our mission goes beyond providing water—it’s about supporting our community,” said BCVWD Board Member Andy Ramirez. “Life can bring unexpected challenges, and when they do, we’re committed to working with our customers to find solutions that keep their accounts in good standing and ensure continued access to safe, reliable water service for everyone. If you’re experiencing difficulty, please contact BCVWD so our team can assist you.”

#BCVWD#CustomerCare#PaymentAssistance

Celebrating Excellence and Transparency at BCVWD

At Beaumont-Cherry Valley Water District, we take great pride in serving our community with professionalism, integrity, and transparency. Our commitment to excellence is reflected not only in the services we provide every day, but also in the recognition we’ve earned from respected organizations across the state.

We invite you to visit our updated Awards and Recognition page at https://bcvwd.gov/awards-and-recognition/ to explore the many honors the District has received in areas including:

Water outlineSafety
$ Finance and Transparency
Monitor outline Information Technology and Cybersecurity
Construction worker male outline Personnel and Workforce Excellence

These achievements represent the hard work and dedication of our entire team, and our continued focus on innovation, accountability, and public service.

“Each award we receive is a reflection of the District’s ongoing commitment to doing things the right way, for our customers, our employees, and our community,” said David Hoffman, BCVWD Board of Directors. “We’re also proud to enhance our outreach by keeping our website up to date, so our community can easily see the progress and professionalism behind the work we do.”

We encourage you to explore the updated BCVWD website for more information, resources, and project updates at https://bcvwd.gov.

#BCVWD #PublicService #Transparency #CommunityTrust #AwardWinning #WaterYouCanCountOn #BeaumontWater #WaterDistrictExcellence

Recognized by ACWA as a finalist for the Excellence in Innovation Award

We are honored to be recognized by the Association of California Water Agencies (ACWA) as a finalist for the Excellence in Innovation Award for our AMR/AMI Infrastructure Project.

This achievement reflects our team’s commitment to innovation, efficiency, and service excellence for our customers. Thank you, ACWA, for this recognition, and congratulations to all the finalists!

#BCVWD #InnovationInWater #ACWA #WaterLeadership

Regular Board Meeting Today 11/12/2025

Here’s your chance to #participate! We welcome feedback from the community during our Board of Directors meetings. Join us in person or online tonight at 6:00 p.m. Visit https://bcvwd.gov/documents/2025-board-meeting-agendas for the agenda. #BCVWD

Online via Zoom –

https://us02web.zoom.us/j/84318559070?pwd=SXIzMFZCMGh0YTFIL2tnUGlpU3h0UT09

Telephone, please dial: (669) 900-9128

Enter Meeting ID: 843 1855 9070

Enter Passcode: 113552

For public comment, use the “Raise Hand” feature on the video call when prompted. If dialing in, please dial *9 to “Raise Hand” when prompted. #BCVWD

Honoring Our Veterans

On Veterans Day, we honor and thank all the brave men and women who have served our country and protected our freedoms.

At Beaumont-Cherry Valley WaterDistrict, we deeply value the dedication, discipline, and leadership our veterans bring to both our community and the workforce. Their service reminds us of the importance of commitment, teamwork, and resilience – qualities that strengthen our District every day.

“Our veterans embody service and integrity, the same principles that guide everything we do as a public agency,” said BCVWD Vice President Lona Williams. “We’re proud to honor their sacrifices and the example they set for us all and to all the Veterans in our service area and nationwide, we send our heartfelt gratitude and thank them for their service.”

We’re proud to support and employ veterans within our organization and across the public service sector. Their continued contributions ensure our mission to deliver safe, reliable water to our community remains strong.

BCVWD will be closed Tuesday, November 11, in observance of Veterans Day.
For water emergencies, please call (951) 845-9581, option 9.

#VeteransDay #ThankYouVeterans #BCVWD #CommunityService #PublicService

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