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Customer Warning About Doxo.com Third-Party Website

We would like to inform our customers about an online bill payment website, Doxo.com, which allows users to pay various types of bills, including utility bills, through their platform.

While it may seem like Doxo.com is affiliated with Beaumont-Cherry Valley Water District (BCVWD), it is not.

Doxo.com may charge additional fees, and BCVWD has no control over when we receive payments made through their service. Using third-party payment platforms like Doxo.com, which are not affiliated with BCVWD, could result in late payments, service disconnections, or delays in reconnection.

Example of a Doxo.com Payment Page:

To ensure timely and secure payment of your Beaumont-Cherry Valley Water District bill, we recommend using our official payment methods:

How to Pay Your BCVWD Bill:

  1. Visit our website at https://bcvwd.gov.
  2. Click on “Pay Bill Online” at the top of the homepage.

For any questions or concerns, please contact our customer service team at (951) 845-9581. We are available Monday through Thursday from 8:00 a.m. to 5:00 p.m. and are happy to assist you.

Please stay vigilant against scams via phone or email that claim to represent BCVWD. When in doubt, give us a shout!

Fall Water Savings

As summer winds down, it’s more important than ever to conserve water and prepare for the months ahead. Here are some ways you can make a difference:

🌿 Water early or late – Watering your lawn during the cooler parts of the day helps reduce evaporation and saves water.
🔧 Inspect for leaks – A small leak can waste a lot of water. Take a few minutes to check for leaks in your home.
💡 Use efficient appliances – Consider using a water-efficient dishwasher or washing machine to save water with every load.

Join the Beaumont-Cherry Valley Water District in protecting our water for future generations.

#ConserveWater #BCVWD #SmartWaterUse

Beaumont-Cherry Valley Water District Receives MISAC Excellence Award – 2024

Beaumont-Cherry Valley Water District Receives 2024 MISAC IT Excellence Award

Beaumont, CA — The Municipal Information Systems Association of California (MISAC) has awarded BCVWD the Excellence in Information Technology Practices Award for 2024. This represents the highest level of recognition MISAC grants, highlighting agencies that meet rigorous standards across every area of IT management.

Meeting the Highest Standards

The Excellence Award goes beyond Achievement, requiring agencies to demonstrate top performance in IT governance, strategic planning, operations and staffing, project management, security, disaster recovery, GIS, and customer satisfaction. BCVWD’s recognition in 2024 confirms that we are not just meeting, but exceeding best practices in all of these areas.

Award for Innovation & Stewardship

Earning MISAC’s highest honor reflects the dedication of our staff across all departments. It demonstrates to our community that BCVWD’s technology investments prioritize transparency, security, and service. This Excellence Award is proof of our ongoing commitment to innovation, stewardship, and delivering reliable water service through strong IT practices.

Learn more about MISAC Awards.

BCVWD is Great Place to Work-Certified™ for 2024-2025!

Beaumont-Cherry Valley Water District is proud to be Great Place to Work-Certified™ for 2024–2025! This recognition is based on direct feedback from our employees and reflects the welcoming, supportive culture we’ve built while ensuring safe, reliable water service for our community.

92% of BCVWD employees felt welcome when joining

A Welcoming Culture

92% of employees shared that when they join BCVWD, they are made to feel welcome. Our onboarding and team culture emphasize inclusion, trust, and belonging—helping new employees thrive from day one.

Exceeding the Standard

80% of BCVWD employees say it’s a great place to work—well above the 57% reported at a typical U.S. company. This recognition highlights our commitment to listening to employees, fostering growth, and celebrating shared success.

80% of BCVWD employees say it’s a great place to work vs. 57% at a typical U.S. company
BCVWD team collaboration, safety, and service to the community

A Culture to Be Proud Of

Collaboration, safety, and service to our community are at the heart of everything we do. Our Great Place to Work® Certification™ demonstrates our ongoing dedication to building a workplace where people feel supported, valued, and proud of their contributions.

Certified: August 2024 – August 2025

The Great Place to Work® badge highlights our commitment to providing an environment where people can do meaningful work and grow in their careers.

Great Place to Work certification badge for BCVWD, August 2024–August 2025

Season Changes

As the seasons begin to change, it’s the perfect time to revisit our water conservation habits. Here are some easy ways you As the seasons begin to change, it’s the perfect time to revisit our water conservation habits. Here are some easy ways you can help save water this month:

  1. Shorten your showers – Reducing your shower time by just 2 minutes can save up to 5 gallons of water!
  2. Turn off the tap – Whether brushing your teeth or washing dishes, turning off the faucet while not in use saves water.
  3. Check your irrigation – Make sure sprinklers are only watering your plants, not sidewalks or driveways.

Small actions make a big difference! Let’s work together to protect our most precious resource.

#WaterConservation #SaveWater #BCVWD

National Preparedness Month

National Preparedness Month is here! September is a reminder to prepare for emergencies, and this year’s theme, “Start a Conversation,” encourages us to discuss disaster preparedness with our loved ones.

At Beaumont-Cherry Valley Water District, we know how essential water is in any emergency. Being ready means having a plan and enough water for your family. Start today by discussing ways to stay safe and make sure water is part of your emergency kit. Visit Ready.gov for multilingual preparedness toolkits and resources to keep you, your family, and your community safe.

Water Conservation

Water is one of our most precious resources, and every drop counts! Here are some easy ways to conserve water every day:

  • Fix leaky faucets and pipes – even a small drip can waste up to 20 gallons a day.
  • Use a broom instead of a hose to clean driveways and sidewalks.
  • When using your dishwasher or washing machine, make sure to run full loads. This maximizes water efficiency and reduces the number of cycles you need to run, saving both water and energy.

Together, we can make a difference in preserving our water supply for future generations. Let’s all do our part to conserve water, one drop at a time!

Find more tips for saving water at https://bcvwd.gov/water-conservation-tips.

#ExtremeHeat #ConservationTips #BCVWD

Extreme Heat Alert

As temperatures soar, it’s crucial to stay hydrated and conserve water. During extreme heat, water demand spikes, but it’s important to use water wisely. Here are some tips to help you beat the heat while conserving water:

• Water your lawn early in the morning or late in the evening to reduce evaporation.
• Take shorter showers to save water and energy.
• Keep a pitcher of water in the fridge instead of letting the tap run until it’s cool. Let’s work together to stay cool and conserve water during these hot summer days!

Find more tips for saving water at https://bcvwd.gov/water-conservation-tips.

#ExtremeHeat #ConservationTips #BCVWD

Water Quality Month

August is National Water Quality Month and we are proud to highlight BCVWD’s efforts in maintaining top-tier water for our residents.

“Water quality is one of our number one priorities. From regular testing to our annual Water Quality Reports, we are committed to providing you with the highest quality of drinking water for our home and business. Our rigorous water quality standards continue to ensure that every drop of water meets or exceeds state and federal guidelines.” – Andy Ramirez, BCVWD Board Member

View our latest Water Quality Report, released just last month at https://bcvwd.gov/documents/plans-studies-reports

#WaterQualityMonth #BCVWD

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