BCVWD continues to provide safe, reliable water service while offices remain closed to the public
BCVWD continues to provide safe, reliable water service while offices remain closed to the public
At Beaumont-Cherry Valley Water District (BCVWD), the health and safety of the community and our employees is a top priority. Many parts of the state, including Riverside County, are beginning to reopen for business as the COVID-19 pandemic continuously evolves. After careful consideration, and in an abundance of caution, BCVWD’s offices will stay temporarily closed to the public.
The District’s operations remain open and your water is safe to drink and use, as always. Details for alternative means of service are below. Our customer service number is still available at (951) 845-9581. To report a water emergency, call the number and wait for the prompt to select option 9.
BCVWD is committed to its mission of providing safe, reliable water. BCVWD follows all state and federal regulations and testing that keep tap water safe to drink. There is no evidence that coronavirus transfers through drinking water. If coronavirus was ever detected in the water, the treatment process would remove the virus.
BCVWD will continue to monitor the situation and provide updates as necessary. Ongoing local outbreak updates are available from the County of Riverside at www.rivcoph.org/coronavirus. Additional resources are available from the Centers for Disease Control and Prevention (CDC) at www.cdc.gov/CoronaVirus/2019-ncov.
BOARD MEETINGS
All Board meetings will take place via teleconference until further notice. Information and instructions on how to participate will be provided on each meeting’s agenda, under Teleconference Notice. Agendas are available on the BCVWD website 72 hours in advance of the meeting. View the BCVWD calendar to find meeting dates.
ALTERNATIVE WAYS TO PAY YOUR BILL
Online Payments – Payments can be made online at bcvwd.org.
Phone Payments – You can make a payment over the phone, 24 hours a day with our automated payment system. Call the District’s main telephone line at (951) 845-9581 and select option 3. Have your account number available when making payments over the phone.
Drop Box – The District office is equipped with a drop box located at our headquarters office at 560 Magnolia Ave, Beaumont, CA. 92223. All payments dropped in the drop box are picked throughout the day, Monday – Thursday. Please be sure to include your account number and check payable to Beaumont-Cherry Valley Water District.
START/END WATER SERVICE
Call the District’s main telephone line at (951) 845-9581 and select option 2 during normal business hours.