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2025 Water Rate Study

How can I get more information?

Customer Service would be happy to answer any questions about the rates or your service.
Please contact us at :
• Phone: (951) 845-9581
• Email: info@bcvwd.gov
• Address: 560 Magnolia Avenue, Beaumont, CA 92223 (Monday–Thursday, 8 a.m.–5 p.m.)

More information about the rate study can be found at https://bcvwd.gov/water-rate-study/

What if I can’t afford the increase?

Though BCVWD cannot legally offer a rate assistance program, residents may:
• Use conservation incentives to reduce water use and lower bills
• Apply for statewide utility relief programs
• Request a payment plan . You may request a payment plan for a single billing period. Please note that only one active payment plan is allowed at a time.

What alternatives were considered?

• Using reserves: Would leave the District financially vulnerable.
• Seeking grants/loans: Actively pursued, but limited and not guaranteed.
• Restructuring rates: Tiered and equitable structures have already been implemented.

Can BCVWD just cut costs instead of raising rates?

The District has already reduced costs where possible and runs with a lean staff of fewer than 50 serving 22,000 connections. Further cuts would compromise service. Rates only cover 65% of needed projects—the rest is supplemented with planned financing and potential grants.

Is BCVWD transparent about spending?

Yes. BCVWD has made the 2024 Water Rate Study available on its website. The District also posts on its website the Operating Budgets for each year, starting in 2013. The Operating Budgets fully disclose staff salaries, operational expenses, future projects, and financial assumptions.

Are the rates fair and proportionate?

Yes. The rates are based on an independent Cost of Service Study and comply with Proposition 218’s legal requirement that each customer pays their fair share. Rates are not based on income and cannot legally be adjusted for financial hardship.

Where can I learn more in person?

Attend the Public Hearing on April 24, 2025, and/or the Community Meeting on April 10, 2025, at 6 p.m. at the BCVWD District Office. Additional resources are at www.bcvwd.gov.

How can I protest the proposed rates?

Submit a written protest with:
• Your name
• Property address or parcel number
• Signature
• Mail or hand-deliver it before or during the hearing on April 24, 2025, 6:00 PM, at 560 Magnolia Avenue, Beaumont, CA 92223
📌 Note: Emails and verbal objections will not be counted under Proposition 218.

How will BCVWD use the additional revenue?

Revenue will be allocated to:
• Pipeline and well replacements.
• Emergency preparedness upgrades.
• Maintenance of aging infrastructure.
• Increased costs for imported water and energy.
• Compliance with regulations (e.g., Chromium-6, PFAS)
• Capital Improvement Projects (CIP)

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