Email & Telephone Scams
IMPORTANT NOTICE!
Always be on the Alert!
If you are unsure of the origin of an email, don’t open it, don’t reply to it and don’t click on any links within the message. Delete the message.
Never provide personal information to an unknown caller.
At Beaumont-Cherry Valley Water District, we prioritize the security and well-being of our valued customers, therefore we feel compelled to inform you about common email scams, phone scams, and fraudulent organizations that may attempt to contact you and pretend to be a representative from Beaumont-Cherry Valley Water District.
Please be aware of the following:
- Email Scams: Exercise caution when receiving emails claiming to be from Beaumont-Cherry Valley Water District. We want to emphasize that we never request sensitive personal information, such as passwords, social security numbers, or payment details, via email. Avoid clicking on suspicious links or downloading attachments from unknown sources. If you have any doubts about the authenticity of an email, please contact us directly using the contact information provided on our official website.
- Phone Scammers: Beware of individuals posing as representatives from Beaumont-Cherry Valley Water District and requesting personal information or payments over the phone. Our team will never ask for sensitive information or demand immediate payment over the phone. If you receive such a call, hang up immediately. If in question, ask for the customer service representatives name and hang up. It is always best to call back and verify if in question about the authenticity of the individual if in question.
- Fraudulent Water Softener Organizations: We have received reports of fraudulent organizations attempting to sell water softeners under the name of Beaumont-Cherry Valley Water District. Please note that we do not endorse or have any affiliation with any specific water softener providers. If you encounter any organization claiming to represent us and offering water softener products or services, we advise you to exercise caution and verify their legitimacy by contacting us directly.
To protect yourself and your personal information:
- Never provide personal or financial details to unsolicited requests, whether through emails, phone calls, or other means.
- Be cautious of unexpected or suspicious communications and verify their authenticity before taking any action.
- Use trusted channels to contact Beaumont-Cherry Valley Water District directly. You can find our official contact information on our website or through official correspondence.
If you have any concerns or questions, please do not hesitate to reach out to us using the official contact information provided on our website.